With the possibility of postal disruptions, it is more important than ever for Winnipeg residents to take control of their utility accounts. The City of Winnipeg’s MyUtility service allows you to manage your water and waste account securely online—without relying on mail delivery.
Why Go Paperless?
Paperless billing ensures you receive your bills instantly—no delays, no lost mail, no missed due dates. In the event of a postal disruption, your ability to view, pay, and manage your utility bill is uninterrupted. It is one of the most effective ways to protect your household from service complications.
Everything You Can Do Online:
- Submit water meter readings
- Open or close a utility account when moving
- Request a re-bill if you received an estimated bill
- Track your water use and find leaks faster
- View your current balance and due dates
- Sign up for pre-authorized payments
- Report garbage and recycling issues or request service changes
Sign up for a MyUtility account to get started, and avoid any delays or confusion if mail service is interrupted.
Estimated Bills and Re-Billing
Received an estimated bill? You can request a re-bill online by submitting your water meter reading through the water meter reading form. Make sure to do so before your due date to avoid late payment fees.
Moving? Don’t Wait on Hold
If you are moving, submit your final or first meter reading and open or close your account online. It only takes a few minutes.
Protect Your Access. Stay Informed.
Postal disruptions should not disrupt your household. Sign up for MyUtility and get access to your utility account anytime, from anywhere.
For more information on Winnipeg’s water and waste services, visit: https://winnipeg.ca/waterandwaste/
